Apple resolves Apple Card problem stopping customers from making purchases

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Apple Card’s ‘elite card’ status is hitting retailers in the wallet
Poor Marisa Robertson was unable to make purchases. Possibly.
Photo: Apple

Apple has successfully fixed a problem that was stopping some Apple Card users from using Apple Pay with the Apple-branded credit cards in stores. On its System Status page, Apple noted that “Some users were affected,” although it does not provide details of the problem — or the fix that the company employed.

The issue was marked as revolved at 6.41 am ET/3.41 am PT on Wednesday, June 16. This was two days after Apple first noted it had a problem. No other problems were highlighted on the Systems Status page, which showed green lights across the board.

Apple Card last had an issue in early June.  At the time, Apple noted that “users may not be able to manage their Apple Card, make payments, and may not see recent transactions.” On that occasion, Apple resolved the problem after approximately six hours. This latest one happened to last longer than most, however.

Two outages in just a couple of weeks is not ideal. However, for the most part Apple’s services are robust and don’t experience issues.

Apple unveiled its Apple Card in 2019. According to a recent report, the card now has around 6.4 million users. That’s twice the total using the credit card a year ago. At present the Apple Card is only available in the United States. But recently there was a suggestion that it may be expanding into other markets, possibly starting with Canada.

Are you an Apple Card user? Were you affected by this latest outage? Let us know in the comments below.

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