Confused Apple Card customers can redeem 0% financing until December 15

Apple Card
Apple Card (Image credit: Christine Romero-Chan / iMore)

What you need to know

  • Apple is offering 0% financing to customers who expected to receive it on certain purchases.
  • Apple Card customers have until December 15 to redeem the offer.

Last week, we reported that Apple was offering 0% financing to Apple Card customers who were confused about an item they purchased and expected to get the payment option.

According to the email that the company sent its customers, the exception applied to purchases at both Apple or an Apple Authorized Reseller for transactions where a customer expected to get the Apple Card Monthly Installments option:

"We understand that some customers expected to receive 0% APR financing automatically when purchasing Apple products with their Apple Card," the email reads. "If you expected to receive 0% APR financing with Apple Card Monthly Installments when purchasing an Apple product from either Apple or an Apple Authorized Reseller, but you did not, we can help."

As reported by 9to5Mac, Apple has contacted some Apple Card customers to let them know that they have until December 15 to get their 0% financing:

If you expected to receive 0% APR financing with Apple Card Monthly Installments when purchasing an Apple product from either Apple or an Apple Authorized Reseller, but you did not, we can help.If you contact us by December 15, 2021, we'll be able to convert your eligible purchase(s) to an Apple Card Monthly Installment. To expedite your request, please be prepared to identify the transaction(s) for which you expected to get 0% APR and have your receipt ready to provide to a specialist. Please chat with an Apple Card Specialist for assistance.

Apple Card Monthly Installments is a payment option that Apple created for its credit card. The option offers 0% financing on certain products purchased at Apple with Apple Card such as the iPhone, iPad, Mac, and even an Apple Pencil. Depending on the cost of the item, customers can get the option to finance their purchase over as little as 6 or as much as 24 months.

Joe Wituschek
Contributor

Joe Wituschek is a Contributor at iMore. With over ten years in the technology industry, one of them being at Apple, Joe now covers the company for the website. In addition to covering breaking news, Joe also writes editorials and reviews for a range of products. He fell in love with Apple products when he got an iPod nano for Christmas almost twenty years ago. Despite being considered a "heavy" user, he has always preferred the consumer-focused products like the MacBook Air, iPad mini, and iPhone 13 mini. He will fight to the death to keep a mini iPhone in the lineup. In his free time, Joe enjoys video games, movies, photography, running, and basically everything outdoors.